Dental Practice compliance has become increasingly important as more and more practices embrace different administrative roles. Every team needs to understand the importance of maintaining compliance from staying up-to-date with HIPAA, labor, and OSHA regulations to documentation standards and other compliance-related issues.
However, it can be hard to keep up with all the dental practice compliance issues, especially if you are using a personal approach instead of an organizational one. Here are three ways you can create a culture of compliance without losing clients or money in your dental practice.
1. ASSIGN A COMPLIANCE OFFICER
One person can’t be an expert in all areas of dental practice compliance. Thus, it’s essential to dedicate a team member that is responsible for maintaining compliance in an assigned area. For example, you can have a compliance officer that is in charge of HIPAA and another in charge of OSHA.
Breaking down roles like this ensures your practice is in line with all the laws, and in case of any issues, they can be addressed before its’ too late. Additionally, your compliance officer should have documentation and organization skills to maintain documentation effectively.
Compliance officers are also responsible for training new team members and annual team retraining.
2. PURCHASE COMPLIANCE SOFTWARE
Due to advancements in technology, there are various resources and products that you can use for compliance in multiple areas. For example;
• OperaDDS, DDS Rescue and OperaDDS can be helpful in HIPAA compliance
• AutoSDS is essential for OSHA compliance
• DentalPost can assist you in hiring and recruiting team members
Unfortunately, many organizations forgo buying these resources to save on costs. However, not having appropriate software and resources can cost you more than the prices of these products if an issue arises in the future.
3. ENCOURAGE PATIENT COMPLIANCE
It’s common to find patients giving a false acceptance of services to avoid voicing their concerns about your treatment or services. To prevent such patients from leaving your practice, ensure you use patient-friendly terminology and a friendly, approachable manner when conversing and clearly explain the importance of recommended treatment and care.
Not keeping up with dental practice compliance is a multifaceted problem that practices need to stay on top of to avoid future issues.
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